SHOPIFY
RETENTION AGENCY
SHOPIFY
RETENTION AGENCY
KEEP CUSTOMERS
COMING BACK
KEEP CUSTOMERS
COMING BACK
RECOMMENDED BY 50+ Shopify scaleups
RECOMMENDED BY 50+ Shopify scaleups
RECOMMENDED BY 50+ Shopify scaleups
Trusted by 50+ Shopify scaleups.
ACQUISITION IS BROKEN
WINNING CUSTOMERS HAS NEVER BEEN HARDER
WINNING CUSTOMERS HAS NEVER BEEN HARDER
WINNING CUSTOMERS HAS NEVER BEEN HARDER
To grow profitably, you need to get more from the customers you
already have. Yet most Shopify brands still rely on short-term email
tactics that weaken loyalty and leave serious revenue untapped.
The cashflow that’s critical to winning more customers.
To grow profitably, you need to get more from the customers you already have. Yet most Shopify brands still rely on short-term email tactics that weaken loyalty and leave serious revenue untapped. The cashflow that’s critical to winning your market.
IT'S TIME TO OWN RETENTION
LIFETIME
LIFETIME
LIFETIME
LIFETIME
"CAC is your
cost to compete,
LTV makes sure
you win."
"CAC is your
cost to compete,
LTV makes sure
you win."
"CAC is your
cost to compete,
LTV makes sure
you win."
"CAC is your
cost to compete,
LTV makes sure
you win."
VALUE
VALUE
VALUE
VALUE
We're Amsterdam-based retention experts, working with Shopify brands worldwide. We combine exceptional creative and clear strategy to build premium customer experiences. Everything we build, test, and optimize deepens loyalty and grows LTV. Because anyone not obsessed with lifetime value right now isn't serious about growth.
We're Amsterdam-based retention experts, working with Shopify brands worldwide. We combine exceptional creative and clear strategy to build premium customer experiences. Everything we build, test, and optimize deepens loyalty and grows LTV. Because anyone not obsessed with lifetime value isn't serious about growth.
JOIN OUR ACCELERATOR
MAKE EVERY MONTH FEEL LIKE Q4
STARTING FROM 5.000 EURO A MONTH
MAKE EVERY
MONTH
FEEL LIKE Q4
STARTING FROM
5.000 EURO
A MONTH
MAKE EVERY MONTH FEEL LIKE Q4
STARTING FROM 5.000 EURO A MONTH
The Lifetime Value Accelerator helps you build the predictable cashflow you need to win.
We plug into your brand
and stack in days
We plug into your brand and stack in days
Our onboarding makes us part of your team from day one, moving with your pace and ambition.
Uncover what's working
and what’s next
Uncover what's workingand what’s next
Through weekly feedback loops, we build on what performs and tie every move to lifetime value.
Playbooks tailored
to your brand
Playbooks tailored to your brand
We take you beyond generic setups with retention strategies shaped by your data and growth stage.
1. SETUP
Lay the foundation for retention by building your first intentional touchpoints.
Set retention KPIs
Audit messaging
Launch essential flows
Introduce basic segmentation
Educate your team on retention
2. BUILD
Put structure behind your retention efforts with playbooks built to scale as you grow.
Define retention benchmarks
Develop tailored playbooks
Expand segmentation tactics
Integrate email, SMS, and loyalty
Strengthen your loyalty program
3. SCALE
Optimize your retention system to become a predictable growth engine.
Improve retention ROI
Automate key playbooks
Deploy advanced segmentation
Double down on high performers
Track retention’s share of revenue
4. MASTER
Turn customers into advocates and retention into your competitive edge.
Embed retention culture
Advance loyalty mechanics
Drive AI-powered personalization
Grow community-led programs
Predict and prevent churn
Lay the foundation for retention by building your first intentional touchpoints.
Set retention KPIs
Audit messaging
Launch essential flows
Introduce basic segmentation
Educate your team on retention
1. SETUP
2. BUILD
3. SCALE
4. MASTER
1. SETUP
Lay the foundation for retention by building your first intentional touchpoints.
Set retention KPIs
Audit messaging
Launch essential flows
Introduce basic segmentation
Educate your team on retention
2. BUILD
Put structure behind your retention efforts with playbooks built to scale as you grow.
Define retention benchmarks
Develop tailored playbooks
Expand segmentation tactics
Integrate email, SMS, and loyalty
Strengthen your loyalty program
3. SCALE
Optimize your retention system to become a predictable growth engine.
Improve retention ROI
Automate key playbooks
Deploy advanced segmentation
Double down on high performers
Track retention’s share of revenue
4. MASTER
Turn customers into advocates and retention into your competitive edge.
Embed retention culture
Advance loyalty mechanics
Drive AI-powered personalization
Grow community-led programs
Predict and prevent churn
WHAT CLIENTS SAY
DON'T TAKE OUR WORD FOR IT
RECOMMENDED BY
50+ SHOPIFY SCALEUPS
RECOMMENDED BY
50+ SHOPIFY SCALEUPS
89% OF OUR CLIENTS WOULD RECOMMEND US
IN Q2 2025
89% OF OUR CLIENTS WOULD RECOMMEND US
IN Q2 2025
“
“Three years in, we're still breaking records and achieving even better results every month.”
Bram Niessink, Founder
FUGAZZI
“
“The best I have worked with. You get what you pay for. For long-term brand development, they are the place to be.”
Willem Neelissen, Co-founder
ALCANSIDE
“
“Delivers on promises with great results, quick communication, and excellent collaboration.”
Sierd, Co-founder
HAPPYBED
“
“Honestly, no better agency out there that i know”
Bob Verlaat, Co-founder
HEARS
“
“I can't imagine our brand without Oktober. The ideas, timing, and reliability they bring have been invaluable. Our most successful partnership to date”
Karl, Co-founder
SPOTMINDERS
“
"The communication is clear, the designs are strong, but what really stands out is the strategic approach to email marketing."
Job Wokke, Brand Manager
DORE & ROSE
“
“I refer my contacts to this team with complete confidence. I know they will be well taken care of.”
Vince Nijhof, Co-founder
OOAK-BRANDS
“
“The OKTOBER team delivers excellent partnership. Clear communication, high-quality work, and a proactive approach that adds real value to our business.”
Olivier Momma, Co-founder
MULTIPLE BRANDS
“
"Very flexible team with excellent design quality. They provide valuable strategic input and consistently bring new ideas that fit our business. Open to feedback and efficient in execution."
Mack, Co-founder
FLASHBACK
+ 4
“
“Three years in, we're still breaking records and achieving even better results every month.”
Bram Niessink, Founder
FUGAZZI
“
“The best I have worked with. You get what you pay for. For long-term brand development, they are the place to be.”
Willem Neelissen, Co-founder
ALCANSIDE
“
“Delivers on promises with great results, quick communication, and excellent collaboration.”
Sierd, Co-founder
HAPPYBED
“
“Honestly, no better agency out there that i know”
Bob Verlaat, Co-founder
HEARS
“
“I can't imagine our brand without Oktober. The ideas, timing, and reliability they bring have been invaluable. Our most successful partnership to date”
Karl, Co-founder
SPOTMINDERS
“
"The communication is clear, the designs are strong, but what really stands out is the strategic approach to email marketing."
Job Wokke, Brand Manager
DORE & ROSE
“
“I refer my contacts to this team with complete confidence. I know they will be well taken care of.”
Vince Nijhof, Co-founder
OOAK-BRANDS
“
“The OKTOBER team delivers excellent partnership. Clear communication, high-quality work, and a proactive approach that adds real value to our business.”
Olivier Momma, Co-founder
MULTIPLE BRANDS
“
"Very flexible team with excellent design quality. They provide valuable strategic input and consistently bring new ideas that fit our business. Open to feedback and efficient in execution."
Mack, Co-founder
FLASHBACK
+ 4
“
“Three years in, we're still breaking records and achieving even better results every month.”
Bram Niessink, Founder
FUGAZZI
“
“The best I have worked with. You get what you pay for. For long-term brand development, they are the place to be.”
Willem Neelissen, Co-founder
ALCANSIDE
“
“Delivers on promises with great results, quick communication, and excellent collaboration.”
Sierd, Co-founder
HAPPYBED
“
“Honestly, no better agency out there that i know”
Bob Verlaat, Co-founder
HEARS
“
“I can't imagine our brand without Oktober. The ideas, timing, and reliability they bring have been invaluable. Our most successful partnership to date”
Karl, Co-founder
SPOTMINDERS
“
"The communication is clear, the designs are strong, but what really stands out is the strategic approach to email marketing."
Job Wokke, Brand Manager
DORE & ROSE
“
“I refer my contacts to this team with complete confidence. I know they will be well taken care of.”
Vince Nijhof, Co-founder
OOAK-BRANDS
“
“The OKTOBER team delivers excellent partnership. Clear communication, high-quality work, and a proactive approach that adds real value to our business.”
Olivier Momma, Co-founder
MULTIPLE BRANDS
“
"Very flexible team with excellent design quality. They provide valuable strategic input and consistently bring new ideas that fit our business. Open to feedback and efficient in execution."
Mack, Co-founder
FLASHBACK
“
“Three years in, we're still breaking records and achieving even better results every month.”
Bram Niessink, Founder
FUGAZZI
“
“The best I have worked with. You get what you pay for. For long-term brand development, they are the place to be.”
Willem Neelissen, Co-founder
ALCANSIDE
“
“Delivers on promises with great results, quick communication, and excellent collaboration.”
Sierd, Co-founder
HAPPYBED
“
“Honestly, no better agency out there that i know”
Bob Verlaat, Co-founder
HEARS
“
“I can't imagine our brand without Oktober. The ideas, timing, and reliability they bring have been invaluable. Our most successful partnership to date”
Karl, Co-founder
SPOTMINDERS
“
"The communication is clear, the designs are strong, but what really stands out is the strategic approach to email marketing."
Job Wokke, Brand Manager
DORE & ROSE
“
“I refer my contacts to this team with complete confidence. I know they will be well taken care of.”
Vince Nijhof, Co-founder
OOAK-BRANDS
“
“The OKTOBER team delivers excellent partnership. Clear communication, high-quality work, and a proactive approach that adds real value to our business.”
Olivier Momma, Co-founder
MULTIPLE BRANDS
“
"Very flexible team with excellent design quality. They provide valuable strategic input and consistently bring new ideas that fit our business. Open to feedback and efficient in execution."
Mack, Co-founder
FLASHBACK
+ 4
ANSWERS TO QUESTIONS
YOU MIGHT HAVE
ANSWERS TO QUESTIONS
YOU MIGHT HAVE
What does a Shopify Retention Agency do?
We help Shopify brands grow by keeping customers coming back. Through email, SMS, loyalty programs, and customer journey optimization, we turn one-time buyers into loyal repeat customers who drive sustainable, compounding growth.
What does a Shopify Retention Agency do?
We help Shopify brands grow by keeping customers coming back. Through email, SMS, loyalty programs, and customer journey optimization, we turn one-time buyers into loyal repeat customers who drive sustainable, compounding growth.
What does a Shopify Retention Agency do?
We help Shopify brands grow by keeping customers coming back. Through email, SMS, loyalty programs, and customer journey optimization, we turn one-time buyers into loyal repeat customers who drive sustainable, compounding growth.
What does working together look like?
We plug into your brand like an internal team. From onboarding to ongoing strategy, everything is built around your goals, systems, and pace. You’ll have a dedicated lead, transparent reporting, and fast feedback loops so progress is always clear.
What does working together look like?
We plug into your brand like an internal team. From onboarding to ongoing strategy, everything is built around your goals, systems, and pace. You’ll have a dedicated lead, transparent reporting, and fast feedback loops so progress is always clear.
What does working together look like?
We plug into your brand like an internal team. From onboarding to ongoing strategy, everything is built around your goals, systems, and pace. You’ll have a dedicated lead, transparent reporting, and fast feedback loops so progress is always clear.
How do you price your services?
Our work runs on monthly retainers (Accelerator program) designed around your retention stage. This ensures consistency, iteration, and long-term value. For audits or specific campaigns, we occasionally take on short-term projects if they’re a strong fit.
How do you price your services?
Our work runs on monthly retainers (Accelerator program) designed around your retention stage. This ensures consistency, iteration, and long-term value. For audits or specific campaigns, we occasionally take on short-term projects if they’re a strong fit.
How do you price your services?
Our work runs on monthly retainers (Accelerator program) designed around your retention stage. This ensures consistency, iteration, and long-term value. For audits or specific campaigns, we occasionally take on short-term projects if they’re a strong fit.
When will I start seeing results?
Quick wins often appear within the first month, but sustainable growth builds over 2–3 months as we optimize your retention system. The LTV Accelerator is designed for long-term impact, not one-off spikes.
When will I start seeing results?
Quick wins often appear within the first month, but sustainable growth builds over 2–3 months as we optimize your retention system. The LTV Accelerator is designed for long-term impact, not one-off spikes.
When will I start seeing results?
Quick wins often appear within the first month, but sustainable growth builds over 2–3 months as we optimize your retention system. The LTV Accelerator is designed for long-term impact, not one-off spikes.
How do you measure success?
Everything we do ties back to lifetime value. We track metrics like repeat purchase rate, retention-driven revenue, and customer loyalty growth. The goal is simple: to make every new customer more valuable over time.
How do you measure success?
Everything we do ties back to lifetime value. We track metrics like repeat purchase rate, retention-driven revenue, and customer loyalty growth. The goal is simple: to make every new customer more valuable over time.
How do you measure success?
Everything we do ties back to lifetime value. We track metrics like repeat purchase rate, retention-driven revenue, and customer loyalty growth. The goal is simple: to make every new customer more valuable over time.
SERIOUS ABOUT GROWTH?
It’s time to own retention.
SERIOUS ABOUT GROWTH?
It’s time to own retention.
SERIOUS ABOUT GROWTH?
It’s time to own retention.
SERIOUS ABOUT GROWTH?
It’s time to own retention.
SERIOUS ABOUT GROWTH?
It’s time to own retention.
RETENTION TACTICS IN YOUR INBOX?
2025 OKTOBER. ALL RIGHTS RESERVED.
RETENTION TACTICS IN YOUR INBOX?
2025 OKTOBER. ALL RIGHTS RESERVED.
RETENTION TACTICS IN YOUR INBOX?
2025 OKTOBER. ALL RIGHTS RESERVED.