Last updated: November 2, 2025
This Privacy Policy explains how OKTOBER (“we,” “our,” “us”) collects, uses, and protects personal information obtained through our website, marketing campaigns, and client engagements.
Information we collect
We may collect the following types of information:
a. Information you provide directly
Name, email address, company name, and contact details
Project briefs, brand assets, or materials shared during collaboration
Billing and payment information (processed securely through third-party platforms)
b. Information we collect automatically
IP address, browser type, device information, and usage data when visiting our website
Analytics data (e.g., page views, time on site, referral sources) to improve our services
c. Information collected through campaigns
When managing email marketing campaigns for our clients, we may process subscriber information such as names, email addresses, and engagement data — always in accordance with applicable privacy regulations.
How we use your information
We use the collected data to:
Provide and improve our services
Communicate with you about projects, proposals, and updates
Process payments and manage accounts
Analyze service performance and optimize campaigns
Comply with legal obligations
We will never sell or rent your personal data to third parties.
Legal basis for processing
Depending on your location, we rely on one or more of the following legal bases:
Your consent (e.g., when subscribing to our updates)
The performance of a contract (e.g., providing services you’ve requested)
Our legitimate interest in running and improving our business
Compliance with legal obligations
Data sharing and third parties
We only share personal information with:
Trusted service providers who help us operate (e.g., email platforms, analytics, payment processors)
Legal or regulatory authorities, when required by law
All third-party partners are bound by confidentiality and data protection agreements to ensure your information remains secure.
Data Retention
We retain your data only as long as necessary:
Client project data: retained for up to 3 years after the project ends (unless otherwise agreed)
Marketing data: retained until you unsubscribe or request deletion
Legal and financial records: retained as required by law
Cookies and tracking
Our website may use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.
You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
Your rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing
Object to or restrict certain types of processing
Request data portability
To exercise these rights, contact us at privacy@oktober.agency.
Data security
We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction.
While no system is completely secure, we continuously monitor and improve our security measures.
International data transfers
If we process data outside your country, we ensure it is handled according to strict privacy standards and applicable laws (such as GDPR where relevant).
Email marketing activities
When running campaigns for clients:
We act as a data processor, handling subscriber data only under client instruction.
Clients remain the data controller and are responsible for ensuring their mailing lists comply with privacy laws.
We never use client subscriber data for our own marketing purposes.
Changes to this policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always be posted on our website with a new “Last updated” date.
